FAQ - About Ordering & Website

Unable to Login?

First-time login after guest checkout:
Create a new account using the same email address used for your order, or try Social Login with the same email.

Forgot your password?
Use the 'Forgot Password' option to reset it.

Click here to login.

01

About e-Greeting Cards and e-Certificates

e-Certificate for Tree(s) Planted:
Your e-certificate will be emailed to your registered email address or can be downloaded from My Account after planting.

e-Greeting Card for Tree(s) Planted:
Generate your e-greeting card within 5 days via My Account.

Steps to generate:
1. Log in to My Account.
2. Select the order number for your e-greeting card.
3. Click the link to generate and download the PDF.

Unable to login? Click here.

02

How to Check My Tree Plantation Status?

Monitor the status of your tree planting order anytime by logging into My Account.

Unable to login? Click here.

03

How to Plant a New Tree?

Plant a tree now to contribute to a greener planet.

What you get:
- e-Greeting Card
- e-Certificate
- Geotag of your tree(s)

How it works:
Learn more about the process here.

04

What Do I Get After Tree Plantation?

For each tree planted, you’ll receive:
1. e-Greeting Card for your tree(s)
2. e-Certificate for your tree(s)
3. Geotag to track your tree(s)’ location

05

How Does It Work?

Learn about our tree planting process here.

06

Where Is My Tree Located?

Order Already Placed:
Track the live location of your tree planting project via My Account or by scanning the QR code on your e-certificate. Your name will appear in the project/forest details.

Order Not Yet Placed:
Upon placing an order, our system assigns your tree to an available project. Explore current project locations.

07

What Are the Tree Varieties/Species Planted?

Tree species are selected by our local planting partners based on regional agro-climatic conditions. These species provide benefits like flowers, fruits, fodder, fuel, and non-timber forest products, supporting local communities, wildlife, and biodiversity. All trees are native to the planting site.

08

Bulk Planting Enquiry

Interested in planting trees in bulk? Submit your details, and our team will get in touch.

09

Want to Create a Forest?

Fill out the form, and our team will contact you to discuss creating your forest.

Examples of forests created:
- By Corporates
- By Individuals
- By Celebrity Fans
- By Organizations

10

Connect With Us

Reach out to us:
- WhatsApp: +91 9699723477
- Email: care@treedonate.today

11
charityglowYour Suggestions

Leave your message
and we'll get back to you shortly.


shape
logo
back top